COVID-19 Safety Regulations
Updated May 6th 2022
Masks must be worn while in the Gift Shop, Party Room, and Zoo at all times for those 5 and up. If you do not have a mask upon entry, please have one member of your group come in and purchase masks for everyone and put them on before you all enter. There are no exceptions being taken at this time. Please contact us if you would like to arrange for a virtual tour instead.
If you can show proof of medical exemption then we would be happy to offer a discounted Virtual Tour for you and your family. Please email us for more information. We book two weeks in advance.
We recommend pre-booking your visit to ensure swift entry into the zoo, however walk-ins are always welcome.
If you or someone in your party have any COVID Symptoms, please do not enter the building.
Please note that if you booked ahead of time and refuse to wear a mask when you get here, you will not be refunded as per our cancelation policy states. We are not able to refund you within 48 hours of your booking. If something comes up, however, and you are not able to make your booking, please let us know and we are happy to give you a credit for your next visit.
If you have any questions please email [email protected]
Thank you for understanding and have a great day.